Delivery Information

COVID-19 update

We are still dispatching orders within 1 day (Monday to Friday).

We operate a weight-based shipping system.

Under 2kg (Royal Mail Recorded) £4.99

2kg – 11kg (Parcel Force) £8.99

We process and dispatch orders every day, Monday – Friday. That does not include bank holidays. We aim to pick, pack and dispatch all orders within 1 day after the order is placed. After this, your order will be dispatched by your chosen delivery method.

All orders are sent via either Royal Mail recorded delivery or Parcel Force and will require a signature on delivery. Royal Mail will normally get your parcel to you within 3/4 working days and Parcel Force within 2 days, occasionally things may take a bit longer. If that is the case, and you are concerned as to its location, we ask that you allow up to 7 days for it to get to you. If that hasn’t happened, please email us with your confirmation number and we’ll try and help out.

Damaged / Incorrect Deliveries

We take care to ensure that all orders sent out are packed with care and attention. However, sometimes our boxes can be damaged in transit to you. If that has happened, let us know ASAP. We reserve the right to ask for photographic proof of such damage otherwise the claim will not be accepted.  Any FREE item promotion will only be replaced at the companies discretion.